Supports student success by overseeing academic support services, tutoring operations, and integrating AI-driven tools in a university setting.
Role Overview
The Assistant Director of Student Academic Support Services supports student success through inclusive, adaptive academic services. The role works directly with students, faculty, and academic staff to enhance learning outcomes and oversees tutoring operations and academic support initiatives.
Key Responsibilities
- Meet with students to assess academic needs and connect them to tutoring, coaching, and library resources.
- Provide specialized academic support for international students.
- Supervise and train student tutors and academic support staff.
- Explore and evaluate AI-assisted tools to enhance academic support.
- Collaborate with faculty and schools to align services with program needs.
- Analyze data on student usage, outcomes, and satisfaction to improve services.
Requirements
- Bachelor’s degree.
- Two years of professional experience in academic support, advising, or student success.
- Strong communication and interpersonal skills.
- Commitment to equity, inclusion, and culturally responsive practices.
Additional Information
This is a full-time, on-site position based in Stockton, California. The position is not eligible for visa sponsorship.