The Commercial Enablement Manager designs and delivers training programs to enable account management teams and drive client success and growth.
Role Overview
Guild is hiring a Commercial Enablement Manager to support the Employer Partner Services (Account Management) team. This role focuses on designing and delivering enablement programs that improve client outcomes, renewals, and growth.
Key Responsibilities
- Serve as a strategic partner to Employer Partner Services leaders.
- Design and deliver comprehensive enablement and training programs.
- Assess knowledge gaps, prioritize initiatives, and measure impact.
- Collaborate cross-functionally with product, marketing, analytics, and technical teams.
- Build and maintain on-demand knowledge resources.
- Manage multiple initiatives and facilitate training and coaching.
Requirements
- 5+ years of enablement, technical account management, or customer success experience.
- Experience in cross-functional environments with senior leadership.
- Strong program management, communication, and facilitation skills.
Additional Information
This is a full-time, remote role within the United States. Guild offers a competitive compensation package including base salary, bonus eligibility, and stock options.