Alter Human

Apr 9, 2025

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Why it was developed

The process of recruiting international students is resource-intensive, involving high volumes of inquiries, multi-step application journeys, and the need for personalised communication across languages and time zones. Education agencies and university admissions teams are increasingly challenged to provide timely, consistent, and culturally appropriate support at scale. Traditional communication tools—such as static web pages, forms, and basic chatbots—are often insufficient in addressing the complexity of individual student needs, resulting in drop-offs, delays, and inefficiencies in the recruitment pipeline.

What it does

Alter Human is an AI-powered voice agent designed specifically to support the international student recruitment process. It enables natural, voice-based conversations that simulate human interaction while automating routine communication tasks. The solution is equipped to:

  • Provide real-time, voice-driven guidance on application processes, program details, and eligibility criteria.

  • Deliver multilingual support, including English, Hindi, Hinglish, Tamil, and Bengali, enhancing accessibility for diverse student populations.

  • Automate reminders for deadlines, document submissions, and follow-ups through voice and messaging platforms.

  • Integrate with existing CRM or student management systems to personalise interactions based on applicant data.

  • Offer scalable assistance across regions and time zones, reducing dependency on human advisors for first-line queries.

How it works

Alter Human operates as a modular, voice-first platform that can be embedded into the existing digital infrastructure of education agencies and institutions. It can be deployed via web interfaces, mobile applications, WhatsApp, or automated call lines. Key implementation capabilities include:

  • Prompt-based configuration to adjust tone, voice, and behaviour without requiring technical expertise.

  • Seamless CRM integration for real-time data syncing, enabling contextual and personalised interactions.

  • Support for omnichannel communication, allowing students to engage across platforms of their choice.

  • Real-time analytics and dashboards to monitor user engagement, lead progression, and conversion metrics.

  • Scalable architecture capable of supporting both low- and high-volume operations, with consistent service quality.

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