Lead service teams and partner accounts to drive enrollment success for ApplyBoard’s international education platform.
Role Overview
ApplyBoard is a mission-driven platform connecting international students, recruitment partners, and educational institutions worldwide. As a Service Territory Manager, you will lead a territory to achieve enrollment targets while managing teams and partner accounts.
Key Responsibilities
- Lead and coach Service Account Managers within the assigned territory.
- Drive conversion and enrollment targets through strategic planning.
- Manage a portfolio of recruitment partner accounts as the primary contact.
- Provide proactive support by monitoring applications and resolving escalations.
- Collaborate with Sales, CX, and Product teams to improve processes.
- Train team members and partners to improve applicant quality and volume.
Requirements
- 2-4 years of customer service or account management experience.
- 2+ years experience with ApplyBoard in CX or Sales preferred.
- Strong leadership, analytical, and communication skills.
- Associate's or Bachelor's degree.
- Ability to work on-site and flexible hours.
Additional Information
ApplyBoard supports students from over 150 countries and partners with more than 1,500 institutions globally.