Leads enterprise Learning & Development modernization using blended and AI-driven learning solutions across insurance and travel businesses.
Role Overview
AAA Mountain West Group seeks a strategic leader to manage a multi-disciplinary Learning & Development team, driving modernization across Insurance, Travel, and other business pillars. This hybrid role requires three days per week in the Walnut Creek, CA office.
Key Responsibilities
- Lead enterprise-level redesign of training ecosystems into blended, AI-enabled learning journeys.
- Own end-to-end onboarding and continuous development for Insurance and Travel agents.
- Act as L&D liaison with internal product teams, leadership, and external partners.
- Ensure regulatory compliance and technical accuracy of all curricula.
- Coach and develop high-performing facilitators and track performance outcomes.
Requirements
- Bachelor's degree or equivalent experience.
- 8+ years progressive experience in Learning & Development.
- Minimum 10 years experience with consulting or organizational development background.
- Mandatory facilitation experience and team leadership skills.
- Experience with AI-powered learning tools.
Additional Information
Compensation range: $132,465 - $198,697 annually. Benefits include 401k matching, health benefits, tuition reimbursement, and AAA membership.