Senior specialist role owning and scaling HubSpot CRM to drive automation, analytics, and operational excellence across QS’s commercial teams.
Role Overview
QS is seeking a Senior CRM (HubSpot) Specialist to own and scale its HubSpot platform across marketing, sales, service, and customer success. This hybrid, full-time role is based in London and focuses on CRM strategy, automation, integrations, and data governance within the higher education sector.
Key Responsibilities
- Define and execute the HubSpot roadmap aligned with growth goals
- Build scalable workflows, automations, and reporting dashboards
- Manage CRM integrations, data quality, and governance
- Lead stakeholder engagement, training, and best practices adoption
- Ensure GDPR compliance and platform documentation
- Drive innovation including AI-driven enhancements
Requirements
- Deep expertise across HubSpot Sales, Marketing, and Service Hubs
- Experience scaling HubSpot in mid-market or enterprise environments
- Strong workflow automation, analytics, and data management skills
- Ability to translate technical solutions into business outcomes